Answer: Reason 1: The host does not send a query command to the numerator. It is necessary to check the usage of the PC software on the payment machine.
Reason 2: The serial line connecting the currency reader to the host machine is loose or damaged, and it needs to be replaced.
FAQ of Bill Acceptor
First, question 1
Q: During the payment process, if the red light of the numerator flashes 6 times, you can't I accept the money?
A: Reason 1: There is no cash box;
Reason 2: The cash box is not in place;
Second, question 2
Q: During the payment process, if the red light of the numerator flashes 3 times, we can't accept the money?
A: Reason 1: The cash box is full;
Reason 2: The money is stuck by cash box;
Third, question 3
Q: In the process of inserting coin, 5 yuan of coins refund more, and other denominations are normal?
Answer: Reason 1: When the machine is placed in the machine, the paying staff does not let go, and 5 yuan is pulled obliquely;
Reason 2: The centering function is invalid and it needs to be repaired;
Fourth, question 4
Q: In the process of coin-operating, all denominations are refunded more?
Answer: Reason 1: There is more dust in the maintenance position of the numerator, which needs to be cleaned;
Reason 2: There are too many foreign objects on the drive wheel of the coin reader, which needs to be cleaned;
Cause 3: The parameters of the coin detector sensor drift, which needs to be cleaned
- Question 5
Q: During the payment of the coin, the red light of the coin is always on (no green light)?
Answer: Reason 1: The host does not send a query command to the numerator. It is necessary to check the usage of the PC software on the payment machine.
Reason 2: The serial line connecting the currency reader to the host machine is loose or damaged, and it needs to be replaced.
Question 6
Q: The red light (indicator) of the payment machine does not light up?
Answer: Reason 1: The coin reader is not powered. The power cord of the coin reader is loose or damaged and needs to be replaced.
Cause 2: The hardware of the coin reader is faulty and needs to be repaired.
Seven, question 7
Q: In the process of inserting coins, only 50 yuan and 100 yuan will be charged. Other denominations will not be collected?
Answer: Reason 1: The function of the numerator is invalid and needs to be repaired.
Cause 2: The hardware of the coin reader is faulty and needs to be repaired.
Eight, question 8
Q: In the payment process, the payment interface displays “coin reader malfunction”?
Answer: Reason 1: The online communication between the coin reader and the host is abnormally interrupted, and it is necessary to restart the host and the coin reader;
Cause 2: The hardware of the coin reader is faulty and needs to be repaired.
